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See an icon on your iPod and don't know what it means or what you should do? Folder with exclamation point  This can happen for a number of reasons--most of them easily resolved. Click here for specific steps to take if you see this icon on your iPod. Battery with exclamation point  This mainly happens when the battery needs to be recharged. Connect iPod to the power adapter to charge it. You can probably also charge it by connecting it to your computer. If you have tried recharging and iPod still shows this icon, then click here for more steps to try. Disk platter icon with a magnifying glass (or disk icon with exclamation point, checkmark, "x", or arrow)  These icons all relate to built-in diagnostic software that checks the hard disk for damage and tries to repair it if necessary. The checkmark indicates all is well with your iPod. Click here to find out what the other icons mean and what you can do. Sad iPod icon with exclamation point  This also relates to the diagnostic software noted above. The icon means that the disk scan was not able to recover the hard disk data. When this happens, the iPod requires repairs, which you can arrange at the iPod Service Website. Do not disconnect  The "Do not disconnect" message appears when iPod is configured to manage songs manually. See "Disconnecting iPod from your computer" for steps to disconnect iPod or iPod mini. If the steps you normally take to eject iPod aren't working, then click here. Power adapter plugging into wall  This icon appears on the screen during an update or restore that occurs when iPod is connected to the computer via a low or no-power connector. This can include some USB ports and 4-pin FireWire ports. When this appears, disconnect iPod from the computer and connect it to the power adapter. Then plug the power adapter into a power outlet. The update or restore will complete and iPod will restart to the main menu. |